Last Updated: June 27, 2025
1. ACCEPTANCE OF TERMS
By accessing and using DealMemo.com (“Website,” “Service,” “we,” “us,” or “our”), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Service.
2. DIGITAL SERVICES
2.1 Service Description
DealMemo.com provides professional M&A document preparation services including:
- Confidential Information Memorandums (CIMs) for sell-side and buy-side transactions
- Confidential Business Reviews (CBRs) and teasers
- Investor decks and pitch materials for capital raising
We strive to provide accurate and comprehensive descriptions of all features and functionalities of our digital service.
2.2 Pricing and Currency
- All prices on DealMemo.com are displayed in United States Dollars (USD $)
- Prices are clearly marked with the USD currency symbol
- International customers are responsible for any currency conversion fees
- Prices do not include applicable taxes unless explicitly stated
- Subscription fees are billed in advance on a recurring basis
3. ACCOUNT REGISTRATION AND ACCESS
3.1 Account Creation
To access our Service, you must:
- Create an account with accurate information
- Be at least 18 years old or have parental consent
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
3.2 Service Access
- Services are delivered digitally
4. PAYMENT AND BILLING
4.1 Payment Security
- Your payment details are processed securely through our payment processor
- We never store credit card details on our servers
- All transactions are protected by secure encryption
4.2 Accepted Payment Methods
We accept:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- ACH/Wire Transfer
4.3 Billing Cycles
- Project-based, upfront
5. SERVICE POLICIES
5.1 Refund Policy
For digital services, we offer refunds under the following conditions:
- Money-back guarantee: Full refund within 1 day of purchase if unsatisfied with document quality
- No refunds after the guarantee period or for partial billing periods
5.2 Cancellation Policy
Subscription Cancellations:
- None
One-time Service Cancellations:
- None
5.3 Service Delivery
- Digital services are delivered in a timely manner upon payment confirmation
6. CUSTOMER SUPPORT
We provide dedicated customer support for all service-related inquiries:
Email (General): hello@dealmemo.com
Live Chat: Available on our website during business hours
Response Time: We aim to respond within 24 business hours
7. PROMOTIONS AND FREE TRIALS
7.1 Promotional Terms
- All promotions are subject to specific terms and conditions
- Promotional codes cannot be combined unless stated
- We reserve the right to modify or cancel promotions
8. SERVICE USAGE AND RESTRICTIONS
8.1 Service Limitations
- No usage limits
- Fair use policy applies to ensure quality service for all clients
- We reserve the right to suspend accounts violating usage terms
9. DATA AND PRIVACY
9.1 Privacy Policy
Your privacy is important to us. Our Privacy Policy, available at www.dealmemo.com/privacy, explains:
- What information we collect
- How we use and protect your data
- Your rights under GDPR, CCPA, and other privacy laws
- Data retention and deletion policies
9.2 Data Security
- All data is encrypted in transit and at rest
- Regular security audits and updates
- Compliant with industry security standards
10. INTELLECTUAL PROPERTY
10.1 Our Property
All content, features, and functionality of our Service are owned by DealMemo.com and are protected by intellectual property laws.
10.2 Your Content
- You retain ownership of content we create
- You grant us license to host and display your content as necessary to provide the Service
- You are responsible for ensuring you have rights to any content you upload
11. BUSINESS INFORMATION
Deal Memo
Contact us at: hello@dealmemo.com
Website: www.dealmemo.com
For physical correspondence, please contact us via email for our current mailing address.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by law, DealMemo.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Service, including but not limited to data loss or business interruption.
13. INDEMNIFICATION
You agree to indemnify and hold DealMemo.com harmless from any claims arising from your use of the Service or violation of these Terms.
14. GOVERNING LAW
These Terms of Use are governed by the laws of Delaware, United States, without regard to conflict of law principles.
15. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. We will notify users of significant changes via email or Service notification.
16. TERMINATION
We may terminate or suspend your account for violation of these Terms. Upon termination, your right to use the Service will immediately cease.
17. CONTACT INFORMATION
For questions about these Terms of Use or our Service:
Email: hello@dealmemo.com
Website: www.dealmemo.com
By using DealMemo.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
